Sākums/FAQ

Frequently asked questions

1. How can I order a Christmas tree with delivery? Bulta

We invite you to place your order on our website or by writing to info@winterstyle.lv

2. Is it possible to bring several Christmas trees to choose from on site or receive pictures of the trees so I can choose? Bulta

If you prefer to choose your tree in person, we invite you to choose your tree at one of our tree sales locations.

3. How will I know what time the Christmas tree will be delivered? Can I choose the time? Bulta

When placing an order, you can indicate your preferred delivery time in the comments (e.g. store/office hours, between 12:00 and 16:00, etc.). However, please note that we cannot guarantee delivery at a specific time, as delivery times may be affected by weather conditions, traffic, and the progress of previous deliveries.

4. What is included in the “Christmas Tree Installation” service? Bulta

The installation of the Christmas tree includes placing the Christmas tree in the stand. The Christmas tree stand is not included in the price of the Christmas tree installation. In the event that the customer's stand does not match the Christmas tree or there are complications that were not previously notified, the staff has the right not to perform the service without refunding the service fee.

5. Can I choose the date when the Christmas tree will be picked up and taken down? Bulta

Yes, when you apply for the service, you have the option to choose the most convenient date for you from the specified dates. Of course, you can also change the date if you notify us in advance.

6. Is it possible to purchase a Christmas tree stand during delivery if you don't have one or it doesn't fit the tree? Bulta

Yes, the delivery staff usually has spare Christmas tree stands with them. If necessary, it can be purchased upon receipt of the tree.

7. What is the difference between Nordmann spruce, Latvian spruce and silver spruce? Bulta

Latvian spruce is characterized by short, sharp, dark green needles. The spruce is shaped, with dense branching. The spruce has a very pronounced aroma. Carved Latvian spruce lasts indoors for an average of up to 2 weeks.
Nordmann spruce has soft, long needles - green from above and silver from below. The spruce is particularly voluminous due to its long, thick needles and dense branching. Carved Nordmann spruce lasts indoors for an average of up to ~ 4 weeks, after which the spruce begins to dry. Silver spruce has dark green, bluish-gray or silver, very sharp needles, strong branches. The color of silver spruce needles can vary depending on the place of growth and seasonal weather conditions. Spruces have a specific aroma. Carved silver spruce lasts indoors for up to ~ 2-3 weeks.

8. How to care for a carved Christmas tree so that it stays fresh longer? Bulta

It is recommended to keep the Christmas tree in a cool place. To preserve the appearance of the Christmas tree for a longer time, it must be placed in a stand with water and the stand must be regularly refilled with water. If the Christmas tree is kept in a warm room,
it is also recommended to regularly spray the needles with water. Place the Christmas tree away from radiators and other heat sources, protecting the Christmas tree from drying out. If the room where the Christmas tree stands has a warm floor, this will contribute to the drying out and shedding of the needles.

9. I have very limited space for placing a Christmas tree, what kind of tree do you recommend choosing? Bulta

If you have very limited space, we recommend choosing a Latvian Christmas tree, which will take up the least space in the room in terms of diameter.

10. I want a Christmas tree in a pot to transplant after the holidays - how to care for a Christmas tree in a pot and how to transplant it after the holidays? Bulta

If you want to replant your Christmas tree after the holidays, we recommend choosing a Latvian Christmas tree or silver fir in a pot as small as possible - 0.6m ~ 1m would be the recommended length. If you plan to keep the Christmas tree indoors, it should initially be kept in a cooler place so that there are no drastic temperature changes. In turn, the Christmas tree should be placed in a room as cool as possible - away from radiators and other heating elements. Make sure that the root ball of the Christmas tree is moist and does not dry out. Water it as needed - if the air in the room is dry, then the Christmas tree should be watered more often. It is recommended to place the pot in which the Christmas tree grows in a bowl (similar to flower pots having saucers or trays) and then water the Christmas tree until water appears in the container under the pot. The Christmas tree should be kept in the pot until spring and then transplanted to the chosen location. However, it should be brought outdoors immediately after the holidays so that it does not get used to the heat - the time spent indoors should be as short as possible! A good option for storing the Christmas tree until it can be processed is a balcony - of course, provided that the outdoor temperature is not lower than 10-15 degrees. It should also be taken into account - difficulties in wintering may arise for those trees that have felt the warmth of candle flames or been covered with artificial snow during the holidays. The right time to plant a Christmas tree is mid-April, when the ground has thawed. Then the planting takes place - the tree should be as deep as it grew in the pot. When taking the Christmas tree out of the pot, it should not be pulled out by force - it should be carefully removed with all the soil in which the Christmas tree roots are located. Once the tree is in the hole, make sure the roots are loose and not bent upwards, but at the same time, make sure it is not too deep in the hole. After planting, it should be watered thoroughly. In addition, if it does not rain for a while after planting the tree, the tree should be watered every other day so that it can take root better. To help the tree grow better after transplanting, it can be covered with mulch.